We’re responsible for every customer of us. Any question or doubt you have, please contact us. We will do what we can to make you satisfied. Our policy on resend and refund is very thoughtful and reasonable.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (12)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
2 May 2018 00:00
fast delivery. good prodect
17 Apr 2018 21:39
I order a second time. The seller is super, all on time, shipping, delivery. Drivers of goods are satisfied, praise the seller!
11 Apr 2018 03:26
The order reached Novosibirsk in 3 weeks. Box crumpled, but everything is whole. Thank you seller. I recommend.
5 Apr 2018 04:54
Everything is fine, fast shiping for Serbia / Belgrade, arrived today, it's been 13-14 days, very fast! The store sent quickly, each phone holder's recommendation, for this price, the holder is perfect.
9 Mar 2018 22:17
does not suction we'll had a hard time
27 Feb 2018 07:45
the order went for 3 weeks, everything, as in the description, everything is whole, the color and quality are all consistent. Very satisfied with the order. The holder is very sturdy, looks quite seriously, I recommend everyone to both the product and the seller who did not wait long for answers to the questions asked. I will order the goods again, so the quality goods, I thought it would be worse for such a price !!!
22 Feb 2018 06:38
the goods ordered 29.01.2018 received 14.02.2012. The good is already installed in the car. The box was crumpled but the goods were intact and intact.
9 Feb 2018 01:54
commodity as in the description. all is well!!! on the panel does not hold well and to the glass it sticks well to the phone perfectly. Very convenient when on the go !!!
24 Jan 2018 00:32
The goods are worth their money. The sucker creates a reliable attachment. The spring holds the phone well. It is convenient to use. The goods are tracked and delivered quickly.
31 Dec 2017 16:00
Awesome suction. Good stuff! Thanks and may the Almighty bless you with the best now and always.
31 Dec 2017 00:52
продавец 5 с+ , красава вообще, один пришел но сломан был , он отправил второй дошел очень быстро ) спасибо огромное
13 Dec 2017 14:13
great shipping time everything was perfect
12 Dec 2017 12:13
The order came quickly. I did not communicate with the seller. Keeps on the glass, sort of not bad. Tablet iPad mini 2 does not survive. The phone is firmly seated. Elastic adjustment, plastic ordinary (cheap) but no longer needed. Of course, my money is worth it, I recommend!
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