A COMFORTABLE RIDE FOR SMALL CATS & DOGS
The keyword is SMALL. We have provided precise measurements to consider when determining if this pet carrier backpack is the best choice for your pet. A small dog or cat over 10 lbs. may be too long to be comfortable for a long period of time in this particular dog bag/ cat carrier backpack. Your pet’s comfort is important, especially on a long flight, walk, hike, car trip, or adventure. Please measure carefully.
EXTRA DURABLE, EXTRA SECURE
It’s a pet traveler’s worst nightmare. A determined pet pushes until the zippers or seams split and the pet is out to run amok. It happens, but it doesn’t have to happen to you. This dog travel bag is the next best thing to a pet crate. Whether you need a kitten carrier, cat carrier, or small dog carrier, this pet carrier for men or women will keep your fur friend safely inside, allowing you to focus on managing your trip.
EXTRA COMFORT FOR EASY TRAVEL
This Portable Backpack Pet Carrier offers many thoughtful features that make life easier. Two removable fleece pads are easily switched out if there are accidents or spills and easily washable by hand with soap and water. Zipper buckles ensure zippers stay shut. Pet collar leash tether keeps your pet inside the carrier if you want to leave the top open for your pet to stick their head out on walks. Padded shoulder straps and extra thick back padding eases the weight during long treks.
We’re responsible for every customer of us. Any question or doubt you have, please contact us. We will do what we can to make you satisfied. Our policy on resend and refund is very thoughtful and reasonable.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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