About the product:
ULTRASONIC TECHNOLOGY – The new generation of the ultrasonic vibrator, circuit board, and electric components not only able to produce the steady and fine mist in an absolutely quite noise level but also features an auto shut-off switch when there is no sufficient water in the tank to reinforce the safety of the product.
1. Please add water below the Max line.
2. Before press the “MIST” button, please ensure that you have added water to the sink. Because if there is no water but press the “MIST” button, the diffuser will be burned out.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (9)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
30 Apr 2018 08:56
Case damage but. Everything was Okay. As description. Good store.
29 Apr 2018 06:11
THIS IS THE FASTEST DELIVERY !!! FOR 7 DAYS TO MOSCOW !!!!! From the minuses: I bought this type of device in another store, so the current mode of operation is highlighted there. There is no highlighting of the mode of operation. The remote control works very well. Only when the console is directly pointed to the area of the device buttons do commands begin to be executed. And it's so beautiful, it works, it's not noiseless
27 Apr 2018 12:52
Ordered Moscow 04-10 Courier brought to the apartment 04-27. All works good condition I recommend the seller
25 Apr 2018 23:25
the product is as described. fast shipping. very well built. a but bigger than I thought. functioning very well. nice led. a small problem with the remote decal but it's nothing. recommend.
25 Apr 2018 12:39
Delivery to Kaliningrad is 14 days. Everything works, great stuff!
23 Apr 2018 07:46
The box crumpled a little, but the bowl is whole, everything works, only the timer does not understand how to install. One minus the delivery is overlong, even the dispute has opened up. It is necessary to pack another box, I was lucky that the whole came
19 Apr 2018 04:06
I arrive in two days and it is perfect very beautiful and does not make noise
9 Apr 2018 14:44
It arrived in 30 days, very fast, it is as it is described and it works well, totally recommendable.
8 Apr 2018 09:35
Very good product, perfect operation, recommended
6 Apr 2018 04:31
Delivery was amazing fast! Everything looks good even I received demolish package. I still did not try it.
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